Questions our clients ask

Can’t find your question? Message us and we reply right away.

Do I need to come to the office?

No. Everything is done remotely from any city in Morocco: you send your documents, we file, and your visa or booking reaches you. You are always welcome at our Casablanca office.

What do I send to start?

A clear photo of your passport. Some destinations also need a flight booking, a photo or travel dates, and we tell you exactly what is needed.

What is the difference between the Egypt e-visa and paper visa?

The e-visa only needs a clear passport copy and arrives ready to print. The paper visa goes in your passport and needs work papers, a 3-month bank statement, photos and your passport.

How do I receive my visa?

We send it to you as soon as it is issued, ready to print.

Is the Umrah visa multiple entry?

Yes. It is valid for a full year, multiple entry, up to 90 days per stay, and also allows you to visit Saudi Arabia. Before each new entry, contact us to arrange the formalities.

Do you book flights and hotels only?

Yes, flights and hotels to any destination, and we send you the options.

Are my documents safe?

Your documents are used only for your application, and we never publish a visa without covering the name, photo and numbers. Details in our privacy policy.

When can I reach you?

Around the clock, 7 days a week.

Zad, your partner on every journey

Start with a message